At Percy, we're building new ways to connect talented professionals with meaningful career opportunities at leading companies in the multifamily industry. We're currently seeking a Resident Occupancy Specialist to join the onsite team at a 400+ resident affordable housing community in Yonkers, NY.

This role is hiring for two tracks: one position is focused primarily on recertifications and resident file compliance, while the other serves as the front office hub, supporting residents, phones, work orders, and assisting with compliance as needed. If you have affordable housing program experience (LIHTC, Section 8, NYCHA, HPD, or similar) and want a stable Monday to Friday schedule with long-term growth potential, this is a strong opportunity.

If you'd like to be considered, please submit a resume for review.

Responsibilities

• Complete annual and interim recertifications, income verifications, and compliance documentation (role dependent)

• Maintain organized resident files and keep recertification deadlines on schedule

• Provide professional resident service in a busy office environment, including phones and in-person support (role dependent)

• Enter and track resident requests and work orders, coordinating with onsite teams as needed

• Use property management software (Yardi preferred) to update resident records and support occupancy workflows

Qualifications

• Affordable housing compliance exposure (LIHTC and/or Section 8; NYCHA/HPD/CityFHEPS experience is a plus)

• Hands-on recertification experience is required for the compliance-focused track

• Yardi experience strongly preferred (other property management systems considered with strong compliance background)

• Strong attention to detail, organization, and comfort working with deadlines and documentation

• Professional, patient customer service skills for resident-facing interactions

Perks

• Total compensation range: approximately $48,000 to $52,000 annually (up to $25/hour)

• Full benefits package including all major insurance, 401k, and PTO

• Monday to Friday schedule (8:30 AM to 5:00 PM) with no weekends

• Clear growth path into occupancy, compliance, and assistant manager opportunities

• Work for a nationwide company that can offer growth and stability