At Percy, we're building new ways to connect talented professionals with meaningful career opportunities at leading companies in the multifamily industry. We're currently seeking a hands-on Service Manager to lead maintenance operations at a 350+ unit luxury high-rise community in Arlington, VA.

This is a high-visibility leadership role overseeing service operations across two residential towers with multiple elevators, a rooftop pool, and extensive amenity spaces. You’ll partner closely with the General Manager, lead a small on-site technician team, and own the preventive maintenance program in a culture-forward environment where professionalism, stability, and resident experience matter.

If you'd like to be considered, please submit a resume for review.

Responsibilities

• Lead day-to-day maintenance operations for a 350+ unit luxury high-rise across two buildings

• Manage and execute the preventive maintenance program, inspections, and service standards for building systems and amenities

• Lead, coach, and hold accountable a small on-site maintenance team, including training and performance management

• Coordinate vendors, purchase orders, and service scheduling while maintaining strong communication with site leadership

• Participate in an on-call rotation and ensure timely emergency response coverage

Qualifications

• 3+ years of apartment maintenance leadership experience, including experience supporting 250+ unit communities

• EPA Section 608 Universal certification (required)

• High-rise and/or Class A luxury experience strongly preferred, with comfort supporting elevators, pools, and amenity-heavy operations

• Strong hands-on technical skills across HVAC, plumbing, electrical, and make-ready/turn processes

• Stable work history and ability to collaborate closely with a General Manager in a service-driven environment

Perks

• Earn up to $105,000 (base pay plus bonus potential)

• Rental housing discount!

• Full benefits package including all major insurance, 401k, and PTO

• High-profile high-rise leadership opportunity with strong internal growth potential

• Work for a nationwide company that can offer growth and stability