At Percy, we're building new ways to connect talented professionals with meaningful career opportunities at leading companies in the multifamily industry. We're currently seeking a Resident Occupancy Specialist to support a high-volume affordable housing campus in Northampton, MA.

This is a great opportunity for an experienced affordable housing professional who enjoys applicant intake, leasing support, and the front end of the certification process. You’ll work on a single campus of 100+ units across multiple nearby buildings, with exposure to a uniquely layered program mix including LIHTC and additional state-supported housing programs. The team is being intentionally expanded, and you’ll be supported by an on-site leader who prioritizes hands-on training and long-term development.

If you'd like to be considered, please submit a resume for review.

Responsibilities

• Serve as the front end of the occupancy pipeline including phone and walk-in traffic, applicant meetings, and follow-up

• Support leasing and move-in coordination while maintaining strong customer service and professional boundaries

• Assist with LIHTC and other affordable program intake, file setup, and documentation tracking

• Collect, organize, scan, and log paperwork including income and asset verifications and waitlist documentation

• Maintain accurate resident and applicant records in accordance with compliance requirements and internal standards

Qualifications

• 2+ years of experience in affordable housing leasing, occupancy, compliance, or recertifications

• Hands-on LIHTC (tax credit) certification and recertification experience

• Highly organized and able to manage volume, deadlines, and detailed documentation

• Comfort working with a diverse resident population, including households supported through state programs

• Valid driver’s license and reliable transportation

Perks

• Total compensation range: $52,000/year (base plus bonus potential), with top pay equivalent to $25/hour

• Full benefits package including all major insurance, 401k, and PTO

• Single-campus assignment with multiple buildings in one location and minimal travel between sites

• Strong training and support from an on-site leader as you ramp up across multiple programs

• Work for a nationwide company that can offer growth and stability